Rain has developed a simple, fast, and secure process for sending cryptocurrency, prioritizing the safety of your funds.
Before you start
Always make sure to select the correct network on Rain and on the receiving platform when conducting a send transaction to avoid loss of funds. Learn more about the supported networks on Rain.
In order to send crypto from your Rain wallet to any external wallet, you can follow the steps below:
Visit the market or portfolio screen and select the coin you want to send.
Tap Trade and select Send.
Enter the amount you want to send.
Add the address you are sending the funds to, or you can scan the QR code.
Tap preview send.
Review the transaction details then tap Send Now.
Finally, check the box “I confirm the beneficiary’s address belongs to the beneficiary” and tap confirm.
You will be prompted to enter a verification code. Enter the code you receive through SMS or 2fa app and tap Submit.
Please note that you might be requested to provide additional information about your send transaction. This step is critical to complete your send transaction while ensuring the complete safety of your assets.
What is the additional information requirement?
As a regulated entity, we must adhere to regulatory requirements such as this added layer of security. At Rain, we place utmost importance on the security of our customers' funds and transactions. So now, when you send funds from your Rain wallet, we will request additional information from you. It is crucial that you provide this information to the best of your knowledge, as it helps us enhance the security of your funds and secure your transaction. Rest assured, this process will not interrupt your send transaction; it is solely designed to safeguard your funds and ensure a secure transaction experience.
You can follow the instructions below for a seamless transaction:
If you own the account you are transferring funds to: check the box “Yes, I own this account” to proceed.
If you are sending to another exchange: check the box “Centralized Provided (Exchange)” and fill out the custodial name (name of the exchange). If you are not the owner of the receiving account, fill in the recipient's first name and the recipient’s last name.
If you are sending to a self-hosted wallet: check the box “Self-hosted wallet”. If you are not the owner of the receiving account, fill in the recipient's first and last name.
Important notes
When sending XRP, always check whether or not a destination tag or memo is required before sending XRP to any wallet. Make sure to always include the destination tag to avoid losing your funds. Click here to learn more about sending XRP from you Rain account.
Sending your cryptocurrency to a wrong address or an unsupported network will result in irreversible loss of funds. Make sure to check the address and network to avoid losing your funds.
Send transactions may take 10 minutes to an hour to be completed, depending on the network condition. You can always check the number of confirmations on your transaction by viewing the transaction details.
If you have any questions about how to send crypto, our support team is here to assist you.