Discover Blockchain & Crypto
Rain Blog
Beginner's guide to trading on Rain
Our mission at Rain is to make crypto trading safe and accessible for you. Here’s what makes Rain a regional leader for crypto trading and how you can benefit from the premium services we built for you:
Password reset troubleshooting guide
Resetting a password is a common part of managing your account. This guide covers the essential steps to help you resolve issues quickly.
Avoid losing funds when sending and receiving crypto
Sending and receiving crypto offers speed and freedom, but it comes with a critical responsibility. Unlike traditional banking, blockchain transactions cannot be reversed once confirmed. To safeguard your funds, you must ensure every detail is correct before you hit send.
What to do if you can’t login
Gaining access to your portfolio is a priority. If you are unable to log in due to a forgotten password or an error message, follow the steps below to resolve the issue quickly before contacting support.
Protect your account from unauthorized access
Rain utilizes bank-grade security protocols to safeguard your assets, but the security of your login details is ultimately in your hands. By maintaining strong digital habits, you ensure that your journey remains secure.
Explaining deducted funds and incomplete purchases
If you notice that funds have been deducted from your card or bank account but the crypto purchase has not appeared in your Rain account yet, do not worry. This is a known scenario that is resolved safely.
Why was your application denied
As a regulated platform, Rain adheres to strict safety standards. An unsuccessful application is often due to a specific regulatory requirement not being met. We have listed below the common reasons below to help you understand the process.
Everything you need to know about buying crypto with cards
Speed is essential when navigating the world of crypto. When you see an opportunity, you need a method that moves as fast as you do. Rain allows you to use your card to buy crypto directly without the need to pre-fund your account or wait for a bank deposit to clear. You simply pay for the asset at the moment of purchase and it is yours immediately.
Personal vs. institutional accounts
Rain provides two distinct account types: personal and institutional. Each is tailored to specific customer needs, whether you are an individual trader or a business requiring extensive support to grow investments. Selecting the appropriate account is crucial for an optimal trading experience.
How to register your company or business
Opening an institutional account with Rain allows you to maximize your business opportunities. By registering, you gain access to special trading features and enhanced deposit and withdrawal options tailored for institutions.
Troubleshooting deposit errors
Making a deposit on Rain is usually straightforward, but errors can happen. If a deposit has not yet appeared in your Rain account, rest assured that most problems are easy to resolve once we identify the root cause.
Deposit methods based on your country
Rain offers multiple ways for customers to deposit fiat and buy crypto. The available options, processing times, and limits vary depending on your location. Below are the current supported methods:
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