Things to consider when withdrawing funds

To get the most out of your funds, here are a few points to keep in mind when you withdraw funds from your Rain account. These tips are to help you avoid unnecessary costs and ensure a smooth experience.

To ensure you receive the full value of your withdrawal, we advise selecting the same currency as your bank account. For example, if your bank account is in AED, you should select AED for your withdrawal. By matching the currencies, you prevent extra fees and delays caused by currency conversions, letting you keep more of your money.

If you withdraw funds in a currency other than your bank account's base currency, an automatic conversion occurs. This can result in forex (foreign exchange) charges and less favorable conversion rates, which reduces the amount you receive. These deductions are not always clear upfront, leaving you with less money than expected.

You may also encounter fees from intermediary banks (third-party banks that help process international transfers). These banks often charge fees without prior notice, leading to a reduction in your final credited amount.

Withdrawing to a bank account that is not in your name often causes delays. Financial institutions frequently reject these transactions due to security concerns and return the funds to the source. While this ensures your funds remain safe, it can take weeks for them to become accessible again.

To ensure a smooth experience, we advise selecting the same currency as your bank account. This helps prevent extra fees and lets you keep more of your money. We suggest checking with your bank about specific fees and confirming that you are withdrawing to your personal account. If you are ever in doubt, our team is available around the clock to help answer any questions you may have.