Seeing your withdrawal stuck in “pending” status can be worrying, especially if you need the funds urgently. However, this is usually temporary and not a cause for concern. Here, we will walk you through why this can happen and what to expect.
What does “pending” mean?
A pending status on your withdrawals simply means that your withdrawal request is currently being prepared and has not yet been sent to the bank.
Common reasons for delays
Most often, withdrawals remain pending because the request was submitted outside of banking hours, such as weekends or public holidays. In these cases, the request will be processed on the next business day. Occasionally, withdrawals go through internal security or compliance reviews. These standard checks are in place to ensure your funds remain secure before they are released.
What to expect next
Once the withdrawal is sent to the bank, the status will change from "Pending" to "Completed." After that, your bank typically takes 1 to 4 business days to process the transaction and reflect the funds in your account.
When to contact support
If your withdrawal has remained pending for more than one full business day without an update, our support team is ready to help. Please reach out to us with the date and time of your request so we can investigate the delay for you.
Your funds are safe
Rest assured, your funds are protected throughout this process. Rain prioritizes fast and secure withdrawals, and while minor delays may occur due to banking schedules or compliance checks, we are committed to getting your money to you as safely as possible.